Privacy Policy
This policy explains how LUA Condo ("we", "us") collects and uses the personal information you share with us when you ask about a stay — for example through our website mymatiaricondo.com, WhatsApp, or an inquiry form on Facebook or Instagram.
Information we collect
- Your name, email address and phone number.
- Details about your planned stay (dates or months of interest, number of guests) and any message you send us.
How we use it
- To answer your inquiry and send you availability, rates and booking information.
- To manage and confirm your reservation if you decide to book.
We do not sell, rent or share your information with third parties for their own marketing.
How long we keep it
We keep your information only as long as needed to respond to you and manage your stay, or as required by law. You can ask us to delete it at any time.
Your rights
You may request access to, correction of, or deletion of your personal information, or withdraw your consent to be contacted, in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP). Just send us a message using the contact below.
Contact
WhatsApp: +52 33 1339 4309